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Safety Centre

Your safety is our top priority

If you are in immediate danger, contact local emergency services. China Ndogo support is available 24/7 at +254 700 000 000.

Buying Safely

1

Always meet in a safe, public place โ€” shopping malls, police stations, or busy markets.

2

Never pay in advance for items you have not seen or verified.

3

Verify the seller's profile, reviews and verification badge before transacting.

4

Inspect the item thoroughly before handing over money.

5

Use the China Ndogo Wallet for secure in-platform payments.

6

Be cautious of prices that seem too good to be true.

7

Never share your bank PIN, OTP or password with anyone.

8

Report suspicious listings immediately using the Report button.

Selling Safely

1

Only share your contact details through the platform โ€” not in public comments.

2

Meet buyers in safe, public locations.

3

Do not accept cheques or unverified payment methods.

4

Verify payment before releasing goods.

5

Use the China Ndogo Wallet for secure transactions.

6

Do not ship items before payment is confirmed.

7

Keep records of all transactions.

8

Report suspicious buyers to our moderation team.

Job-Seeker Safety

1

Legitimate employers never ask for payment to process your application.

2

Verify the employer or agency profile and reviews before applying.

3

Never share your ID, passport or financial details before a verified interview.

4

Be cautious of jobs offering unusually high salaries for simple tasks.

5

Use the Apply Now button to contact employers through the platform.

6

Report suspicious job listings immediately.

7

Research the company before attending any interview.

8

Trust your instincts โ€” if something feels wrong, it probably is.

Report a Safety Issue

If you encounter a suspicious listing, user, or safety concern, report it immediately.